Overview Visit Tampa Bay partnered with Granicus and Satisfi Labs to create a unified digital experience for visitors and locals alike. The integration of the artificial intelligence (AI) chatbot and customer relationship management (CRM) system enabled Visit Tampa Bay to become a trusted source of…
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Many destination marketing organizations (DMOs) find themselves managing a patchwork of travel technology tools to keep up with the fast-paced digital landscape of the tourism industry. Each system may solve a specific problem — customer relationship management (CRM) for contacts, content management…
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It is no secret that journalists, public relations (PR) professionals, and meeting planners live in the trenches of endless emails, tight bandwidths, and an influx of pitches — many of which miss the mark. For destination marketing organizations (DMOs), standing out demands relevance. And that…
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Destination marketing organizations (DMOs) are tasked with attracting and securing meetings, conventions, and events that fuel local economies. Managing a growing volume of requests for proposals (RFPs), coordinating with venue partners, and nurturing client relationships can quickly become…
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There’s no doubt about it, dogs really are a person's best friend, and ahead of National Dog Day, we’ve dug out the pick of the pack to inspire you for your next adventure with your pup. Whether you’ve got a canine connoisseur who likes the finer things in life, or an adventure buddy who likes to…
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Aside from enriching Hawaiʻi and its people and attracting visitors who will leave the destination better than when they arrived, Hawaiʻi Visitors & Convention Bureau (HVCB)’s promise is to support its members by providing unique, strategic benefits to help them achieve their goals. However, with…
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There’s no such thing as too much information for destination sales teams and since the launch of Simpleview’s Insights Hub, destination marketing organizations (DMOs) have had access to unique insights and trends to help plan, pivot, and make important decisions. This type of data is critical when…
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Before coming to Simpleview, I worked at industrial companies that used general-purpose customer relationship management (CRM) software. I’ve managed the implementation and system administration of the system and have first-hand experience with the joys of migrating from Microsoft Excel or one CRM…
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Efficiency. Every destination — big and small — is packed with unique assets, distinct personalities, and their own challenges and opportunities. Destination marketing organizations (DMOs) are the same. Budgets, team sizes, and resources all vary. Efficiency is the core strength that allows small…
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Expand your Simpleview CRM horizons and your board of directors (BOD) will thank you — just ask Dave Herrell, the President and CEO of Visit Quad Cities. Herrell is the king of efficiency. Recognizing that all reporting for his destination marketing organization (DMO) is done in Simpleview CRM and…
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