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Category: Destination Q&A

Travel Ambassador Couple Selfie

Destination Q & A: how tourism ambassadors boost community pride

By Eileen Connell on Jan. 18, 2023

Those of us in the destination marketing world understand tourism’s impact on local communities, but residents are only sometimes aware of how much they benefit from a strong tourism economy. It keeps their favorite restaurants open, their downtowns lively, and their neighbors employed. Many…

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Durango Colorado Train Shot

New roles & goals: how Visit Durango is boosting its sustainability efforts

By Eileen Connell on Jan. 06, 2023

Destinations and destination marketing organizations (DMOs) evolve — that’s a given. Just how they evolve is unique to each. Still, if the results from our March 2022 Future of Tourism survey are any indication, a growing number of DMOs will be factoring sustainability into their…

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Indiana Dunes State Park boardwalk

Destination Q&A: how Indiana Dunes Tourism affirms 9,000 years of Indigenous cultures

By Eileen Connell on Dec. 14, 2022

“We’re more than just a pretty place. We’re 9,000 years of Indigenous culture. A home away from home for centuries of European immigrants. An emblem of pioneering spirit and a seat of industrial innovation … You may not know this version of the Indiana Dunes, but you will soon.” -…

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Nashville Skyline

From critic to champion: why Nashville CVB embraces improved MINT+

By Eileen Connell on Apr. 21, 2022

Over the past year, the MINT+ cooperative database has seen significant upgrades designed to improve its value to subscribers. What started more than 100 years ago as information scribbled on sheets of paper has evolved into one of the industry’s most useful prospecting tools. When Simpleivew…

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Digital Visitors Guide

Visitor Guides: 3 DMOs talk about the evolving nature of visitor guides

By Eileen Connell on Apr. 04, 2022

With more travelers researching destinations online, does the traditional physical visitor guide have a place anymore, or is it time to shift people toward digital guides instead? Will either one be relevant five years from now? A recent Destination Analysts webinar contains great information about…

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cannabis dispensary in Portland OR

Cannabis content: how Travel Portland talks to visitors about legal weed

By Eileen Connell on Mar. 03, 2022

When retail cannabis stores opened to the public in Oregon in 2016, it wasn’t just residents looking to buy legal weed — plenty of tourists were cannabis-curious, too. With cannabis still illegal at the federal level, Travel Portland had to carefully consider how it would talk about pot. At the…

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Palm Beaches Clematis Street

Destination Q&A: why The Palm Beaches focuses on the entire customer journey in GBAC efforts

By Eileen Connell on Feb. 23, 2022

When Discover The Palm Beaches sought to keep meetings and events happening in the early months of the pandemic and position itself as a preferred destination for the recovery, one realization guided its efforts: the customer journey. The customer journey was now a health and safety journey, it…

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Mobile, Alabama, USA downtown skyline

Destination Q&A: how Visit Mobile uses Destination Dashboards to build trust in the community

By Kasey Pooley on Feb. 10, 2022

It’s time to acknowledge that having data insights to share with your partners and stakeholders is absolutely essential in today's environment. In a post-pandemic world of uncertainties, it’s becoming increasingly necessary to be transparent about how your DMO is performing and how you plan to…

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Puerto Rico Beach

Destination Q&A: how Discover Puerto Rico became the ‘LGBTQ+ Capital of the Caribbean’

By Eileen Connell on Feb. 04, 2022

Bienvenidos. Puerto Rico is a sun-kissed island small in size but big in heart. Known for its coffee culture, tropical rainforest, vibrant music, vibrant birds, and … well, vibrant everything — when Puerto Rico is nearby, you can feel it in your soul. Discover Puerto Rico is a newer destination…

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Sports Tourism

Destination Q&A: how two DMOs hit home runs in sports tourism

By Kasey Pooley on Feb. 01, 2022

Batter up! It's time to promote a local sporting event in your destination, but you are unsure where to start. Destination marketing organizations (DMOs) utilize many products and tools to market sporting events to travelers and locals, but just how should your destination use these products to hit…

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