Digital accessibility standards will be enforced in April 2027. Start now to stay ahead and deliver inclusive experiences across your website.
Get startedThe deadline is clear. The work is ongoing.
Accessibility compliance isn’t a one-time project
The Department of Justice has established April 2027 as the enforcement date for digital accessibility standards. For venues, this applies across your full digital experience — from your website and event listings to ticketing and checkout flows.
Compliance is not a finish line. Maintaining accessibility requires ongoing attention, the right tools, and a platform that supports long-term usability.
Compliance has a deadline. Accessibility is a continuous capability.
Digital accessibility playbook: A core checklist for DMOs & venues
This expert-created playbook will help you stay ahead of evolving standards and reach sustainable and secure accessibility.
Get the playbookAccessibility shapes the visitor experience
The experience starts long before guests arrive
Digital accessibility determines whether visitors can engage with your venue before they arrive in person. Every interaction must be usable across assistive technologies.
When accessibility gaps exist, the impact is real. It affects how users experience your brand, how they perceive the destination, and whether they choose to engage at all.
The cost of waiting
Delays create risk and increase cost
Postponing accessibility improvements makes the process more complex and costly. Not only does your team face rushed updates, strained resources, and higher risk exposure; guests face experience paths that prevent purchases and cost you business.
Starting early allows your venue to take a more strategic, manageable approach that reduces disruption while improving outcomes.
The sooner you begin, the easier it is to build a sustainable path to compliance.
Many accessibility issues go unnoticed
Hidden barriers are common
Accessibility gaps are often embedded in everyday digital experiences yet remain invisible to internal teams. These issues create real barriers for users trying to navigate, consume content, or complete tasks.
Common problem areas include navigation, readability, forms, and interactive elements that do not function properly with assistive tools.
Start with insight, build a plan
Clarity is the first step toward compliance
Preparing for accessibility doesn’t require a complete overhaul on day one. It starts with understanding your current state, which is why we supply venues with the right assessment and guidance so they can:
- Understand accessibility gaps across your website and ticketing experience.
- Identify compliance risks and user experience barriers.
- Prioritize the improvements that matter most.
- Build a practical roadmap toward 2027 readiness.
Start now. Stay ahead.
The reality is that you don’t have a year to wait. You have a year to plan. Early action gives you the time needed to make meaningful improvements.
Let's get started