As Jack Johnson, chief advocacy officer at Destinations Internationals, steps into retirement — he joins the Future of Tourism podcast for a candid, wide-ranging conversation on the ideas that shaped his career and continue to shape the industry. From his roots in public service to his leadership…
The United Nations sustainable development goals (SDG) were designed to address a wide range of global challenges including poverty, inequality, climate change, environmental degradation, peace, and justice. Under SDG 17, which simply reads “partnerships for the goals,” UN Tourism notes: Due to…
In 2016, Dr. Phil Xiang co-wrote a prescient academic paper on the then-emerging concept of “smart tourism.” I use the word “prescient” because it foresaw the complex future we are now living in. The fabric of the tourism industry has evolved, reshaping how experiences are created, exchanged…
Jason Kirby, a reporter for The Globe and Mail, wrote, “In the fall of ‘22, a remarkable innovation burst onto the scene with the power to reshape the world that has kickstarted the next great productivity boom.” Kirby pointed out that in less than two years since artificial intelligence (AI)…
In today’s ever-evolving and demanding travel landscape, now more than ever destination marketing organizations (DMOs) are testing the boundaries of the conventional DMO role and function with new and innovative projects. The fact that they now have free electric taxis in Bellevue, Washington, may…
