Layover Live insights: essential AI skills for savvy destination marketers
- 2 minute read
Artificial intelligence (AI) is already impacting destination marketers ... and it’s here to…
Top 3 ways for DMOs to save time using ChatGPT
- 1 minute read
(No, this article/introduction wasn’t written by AI … or was it?) When ChatGPT and…
Q&A: AI's role in transforming destination marketing
- 6 minute read
When it comes to leveraging artificial intelligence (AI) tools, many destination marketers are…
7 steps DMOs can (and should) take to help their teams eagerly adopt artificial intelligence
- 2 minute read
Adopting artificial intelligence (AI) in a destination marketing organization (DMO) can save teams…
How your DMO can harness the power of ChatGPT to promote your destination
- 5 minute read
Creating content to promote your destination isn’t rocket science, but it’s…
AI Overviews debunked: what DMOs need to know about AI’s impact on search
- 3 minute read
If you’ve performed a search on Google over the past few months (really, who hasn’t?), you’ve likely seen the overviews generated by artificial intelligence (AI). It’s the latest area infused with AI during the mad dash to leverage the latest tech — and it hasn’t been without its challenges. How…
At your service, 24/7: how Visit Austin uses AI Chat to help visitors
- 2 minute read
Beyond laying claim to being “The Live Music Capital of the World,” Austin, Texas, offers inspiring cuisines and stunning outdoor experiences to please the millions of people who travel there annually. Whether must-do experiences include a dip in the Barton Springs Pool swimming hole or a visit to…
The new electricity: let’s talk AI in tourism with Janette Roush & Cody Chomiak
- 2 minute read
Jason Kirby, a reporter for The Globe and Mail, wrote, “In the fall of ‘22, a remarkable innovation burst onto the scene with the power to reshape the world that has kickstarted the next great productivity boom.” Kirby pointed out that in less than two years since artificial intelligence (AI)…
Smart tourism: innovation, technology & connectivity in destination marketing
- 2 minute read
In 2016, Dr. Phil Xiang co-wrote a prescient academic paper on the then-emerging concept of “smart tourism.” I use the word “prescient” because it foresaw the complex future we are now living in. The fabric of the tourism industry has evolved, reshaping how experiences are created, exchanged…
Generative AI: a tool for the present with future potential
- 3 minute read
Limitless in appeal and infinite in application, it’s easy to see why artificial intelligence (AI) is now firmly embedded in the fabric of the travel industry. AI has been embraced by the sector as a supportive tool, one that has the capability to bring tangible benefits to both destination…
Journey Genius: How data and AI are revolutionizing customer experience
There is no denying it — artificial intelligence (AI) and machine learning (ML) are everywhere. And we apply them in our daily lives, many of us without realizing it.
Granicus’ AI philosophy and roadmap: Bridging government and technology
Artificial intelligence and machine learning (AI/ML) are critical in making government operations and citizen engagement more efficient and more relevant while upholding the highest ethical standards.
Granicus’ 2025 Semiannual Update features AI innovation and new solutions for modernizing the government experience
This update includes a new cloud solution focused on operational efficiency, a look at upcoming artificial intelligence (AI) capabilities, new offerings from our Experience Services team, and a bevy of new products and capabilities designed to help you provide the best possible government experiences.