Your destination mobile app: Drive visitation & engagement, backed by AI
- 1 minute read
Your destination’s mobile app is now equipped with artificial intelligence (AI) features that…
Beyond rankings: Rethinking SEO KPIs in the age of AI
- 1 minute read
AI has rewritten the rules of search, and rankings and traffic are no longer the only indicators of…
GEO for DMOs: how Generative Engine Optimization changes the SEO game
- 5 minute read
The way people search online is changing ... fast. With the rise of generative artificial…
Layover Live insights: essential AI skills for savvy destination marketers
- 2 minute read
Artificial intelligence (AI) is already impacting destination marketers ... and it’s here to…
Top 3 ways for DMOs to save time using ChatGPT
- 1 minute read
(No, this article/introduction wasn’t written by AI … or was it?) When ChatGPT and…
Q&A: AI's role in transforming destination marketing
- 6 minute read
When it comes to leveraging artificial intelligence (AI) tools, many destination marketers are…
7 steps DMOs can (and should) take to help their teams eagerly adopt artificial intelligence
- 2 minute read
Adopting artificial intelligence (AI) in a destination marketing organization (DMO) can save teams…
How your DMO can harness the power of ChatGPT to promote your destination
- 5 minute read
Creating content to promote your destination isn’t rocket science, but it’s…
AI Overviews debunked: what DMOs need to know about AI’s impact on search
- 3 minute read
If you’ve performed a search on Google over the past few months (really, who hasn’t?), you’ve likely seen the overviews generated by artificial intelligence (AI). It’s the latest area infused with AI during the mad dash to leverage the latest tech — and it hasn’t been without its challenges. How…
At your service, 24/7: how Visit Austin uses AI Chat to help visitors
- 2 minute read
Beyond laying claim to being “The Live Music Capital of the World,” Austin, Texas, offers inspiring cuisines and stunning outdoor experiences to please the millions of people who travel there annually. Whether must-do experiences include a dip in the Barton Springs Pool swimming hole or a visit to…
The Layover Live: what it takes to lead a destination through change
- 1 minute read
After months of planning, the Layover Live podcast has returned with a fresh format and a powerful…
The Layover Live: how DMOs are using smarter KPIs to drive smarter marketing
- 2 minute read
On this episode of the Layover Live podcast, hosts Cayleigh Tomlinson and JenAnn Haggerty dive into…
Symposium special: AI governance for DMOs and their leaders
- 1 minute read
I’m excited to introduce a series of new, special editions of the Future of Tourism podcast…
The new electricity: let’s talk AI in tourism with Janette Roush & Cody Chomiak
- 2 minute read
Jason Kirby, a reporter for The Globe and Mail, wrote, “In the fall of ‘22, a…
Smart tourism: innovation, technology & connectivity in destination marketing
- 2 minute read
In 2016, Dr. Phil Xiang co-wrote a prescient academic paper on the then-emerging concept of…
Generative AI: a tool for the present with future potential
- 3 minute read
Limitless in appeal and infinite in application, it’s easy to see why artificial intelligence…
As AI becomes more embedded in daily operations, DMOs must ensure their use aligns with ethical standards, legal requirements, and brand values. Read along, check the boxes as you go, and get ready to bring responsible AI to your destination.
Journey Genius: How data and AI are revolutionizing customer experience
There is no denying it — artificial intelligence (AI) and machine learning (ML) are everywhere. And we apply them in our daily lives, many of us without realizing it.
Granicus’ AI philosophy and roadmap: Bridging government and technology
Artificial intelligence and machine learning (AI/ML) are critical in making government operations and citizen engagement more efficient and more relevant while upholding the highest ethical standards.
Granicus’ 2025 Semiannual Update features AI innovation and new solutions for modernizing the government experience
This update includes a new cloud solution focused on operational efficiency, a look at upcoming artificial intelligence (AI) capabilities, new offerings from our Experience Services team, and a bevy of new products and capabilities designed to help you provide the best possible government experiences.