Destination organizations are changing. What began as a focus on driving visitation and attracting meetings has expanded into something much bigger. Today, destination organizations are increasingly expected to serve as connectors bringing together visitors, residents, businesses, and community…
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Destination marketing across EMEA is in a state of flux. In 2026, the recovery of the immediate post-pandemic years is already well behind us and many destinations across the region find themselves in an operational environment that is constantly being shaped (and reshaped) by a myriad of factors…
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Overview In Belfast, no two visits are ever quite the same. Yet in this cityscape — a place where the mood shifts and shimmers with the light of the day — newcomers are welcomed as friends and fresh experiences soon become joyful memories. At every touch and every turn, the city of Belfast responds…
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Partner‑submitted data like business listings, offers, and events forms the foundation of a destination marketing organization’s (DMO) visitor experience. It powers the website, populates trip planners, feeds print guides, and supports marketing and sales teams. When this data is accurate, visitors…
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Date: Wednesday, May 13 Time: 9 a.m. PT / 12 p.m. ET Speakers: Adam Boscoe, General Manager, Destinations Greg Evans, VP of Destination Solutions Cara Frank, VP of Marketing, Destinations Jeffrey Emenecker, Senior Director of Destination Insights Morgan Bell, Director of Product Management Dave…
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Collaboration is becoming one of the most powerful tools in the meetings and events space as destination marketing organizations (DMOs) continue to evolve their priorities beyond solely leisure travel. Industry momentum is shifting toward partnership: more openness, more cooperation, and more…
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Selling meetings and events has never been a one-team effort. It requires close coordination between destination marketing organizations (DMOs) and the venues that ultimately host the business. Yet, in practice, those teams often work in different systems, each essential, but not always in sync…
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Customer relationship management (CRM) systems have become foundational infrastructure for destination marketing organizations (DMO). They support partner relations, services, marketing, sports, community engagement, and stakeholder reporting — to name a few. When CRM data is clean and reliable, it…
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If you’ve talked with a meeting planner lately, you’ve probably heard a familiar theme: “I just used ChatGPT to find that.” Artificial intelligence (AI) is now baked into the early stages of how planners work; whether they’re shortlisting destinations, drafting an agenda, or gathering local info…
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