Charlotte develops digital projects for RTO4, a Ministry funded tourism development incubator in the Province of Ontario in Canada. Charlotte consults on the Digital Influence Report/Digital Excellence Program for Simpleview.
In a digitally disrupted world, Charlotte’s work on developing the Digital Excellence Program (DEP) model has helped to create sustainable destination networks of engaged and empowered stakeholders who all understand the immediate benefit of improving their own digital footprint and thereby improving the destinations overall digital presence.
Charlotte is a firm believer that facilitating digital excellence at the stakeholder level with the overall goal of serving residents as well as meeting the visitor where they dwell online is a critically important role for all destination organizations.
Charlotte is passionate about creating innovative ways to move the needle on improving digital as a whole within the Tourism sector. She is a lifelong learner, creative thinker, connected storyteller and cultivator of ideas while continually asking 'why'.