Please call +44 (0)330 440 1824 or send an email to support-eu@simpleviewinc.com with the subject line starting with 'New Call'.
The Service Desk manages the support relationships for both the DMS and eCMS. The range of skills required to support customers in a first and second line capacity is offered through Service Desk Analysts with Network Administrators monitoring and improving the external hosting solution. Incidents of a complex technical nature are passed to third line developer teams for resolution.