Mercedes is responsible for performing daily analysis and execution of test efforts for multiple product releases across product divisions. "Testing software is so satisfying because it always brings new challenges and enables me to contribute towards the betterment of products."
Mercedes studied Information Technology at the University of Phoenix and earned her Master's in Management. She has a CTAL-TA (Certified Tester Advanced Level - Test Analyst) certificate from the ISTQB (International Software Testing Qualifications Board). She first started testing software while working for AOL.