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Tourism, meetings and business travel have seen incredible changes in the past decade, at times greatly disrupting the destination marketing landscape.

These shifts highlight that DMOs have always sold a product they don't control, but today they do so in an age when more people than ever shape how that product is perceived.

Led by tourism change agent David Peacock, Simpleviewestablished the Future Tourism Group to better understandthese challenges, identify opportunities within them andadvance solutions grounded in data and reliable businessintelligence.

 

Digital Excellence Program

Digital Excellence Program

DMOs are one voice among many stakeholders that shape and represent destinations. The most successful DMOs help align them in shared vision and actions: partners and businesses as well as economic development groups, elected officials, civil employees and more. 

Our Digital Excellence Program is a multi-phase destination development solution that can include a mix of consulting, webinars, on-site workshops and more to help DMOs engage and coordinate stakeholders as allies, emphasizing the importance of digital reputation management. 

 

Digital Influence Report Icon

Digital Influence Report

Our Digital Influence Report offers a comprehensive overview of a destination's digital presence, giving you tactical insights into how your primary tourism drivers are represented online and how that contributes to your destination’s overall footprint. 

We assess each business on 100+ data points across dozens of channels, including Google, Facebook, TripAdvisor and more. The Digital Influence Report uses proprietary algorithms to score your destination’s tourism verticals both as an aggregate and at the level of your individual stakeholders, surfacing opportunities to improve both the aggregate and individual stakeholder scores.


 

Tools and Training

Reputation management begins with engagement, followed by a data-driven assessment of where you can improve. To make those improvements, destinations also need training and tools.

YEXT

We've built a partnership with Yext, a leader in knowledge management, to help destinations provide complete, accurate on-brand answers wherever people seek information: web searches, mobile apps, voice assistants and more.

Reputation Management Program

We support those tools with training to help stakeholders in digital best practices and reputation management — programs that we can tailor to the needs of your community.

 

 

The Future of Tourism Video Podcast title graphic

Tune in for candid conversations with industry leaders, luminaries and visionaries addressing the challenges and opportunities facing travel and tourism today.
Launched in April 2020, initial episodes feature Trevor Tkach (President and CEO, Traverse City Tourism), Greg Oates (SVP, MMGY NextFactor) and Rodney Payne (CEO, DestinationThink) exploring industry impacts from and responses to COVID-19.
 

Travel and tourism has faced enormous disruption over the last decade. The charter of the Future Tourism Group is to help identify, prioritize and proactively respond to those changes."

- Ryan George, Simpleview CEO


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