3 Reasons Simpleview CRM is Right for Your DMO

Industry focus, unmatched innovations, and peer success. These are three key components that we feel make Simpleview’s Customer Relationship Management (CRM) system the best, most efficient choice for your DMO. Read on to learn more, or view a demo to see firsthand what the industry leading CRM can do for you. (Schedule a personalized demo below.)

Kevin Bate
Senior Director of Business Development, Simpleview
Rolf Senstad
General Manager, Europe, Simpleview
1) Industry Focus

CRM Users Forum and Overview Training

Simpleview is offering an open forum and general training prior to the ICCA Congress in Prague in November. Join Simpleview President Richard Reasons, General Manager, Europe, Rolf Senstad, Senior Director of Business Development, Kevin Bate, and Product Manager, CRM, Kirsten Van Detta to share with Simpleview and your peers how you use your Simpleview CRM system, and to address any requests or questions you may have. Your input and insights are invaluable to us as we continue to make sure our CRM evolves to meet the needs of DMOs like yours across the globe.

CRM Users Forum and Overview Training

Sunday, November 12th, 2017
9am - 12pm
Prague Congress Centre, Club H

Forum/Training Agenda

  1. CRM: What’s New?
    • Recent CRM updates
    • Product Roadmap, highlighting your points of interest
  2. Using CRM
  3. Open Q & A 
Registration is free!

Register 2


Cvent Integration

The Simpleview CRM + Cvent Integration, makes the meeting planning and RFP process easier for convention bureaus and tourist boards, meeting planners, and hoteliers. The partnership between the Simpleview CRM platform and the Cvent Hospitality Cloud will streamline the RFP process for DMOs, planners, and suppliers. Cvent RFPs will automatically sync with the Simpleview CRM, providing DMOs with a streamlined lead management workflow, from qualification to close. These process enhancements mean less time spent on data entry for DMO teams, and more time for serving the meeting planner and nurturing customer relationships. Download the simpleguide.

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2) Unmatched Innovation
  1. VisitApps is your tourist board’s in-destination marketing tool for staying connected with the modern traveler once they’re in town and ready to fully experience your location. Quite simply, it’s their mobile, updatable visitors guide or special event app.
  2. On-Demand Coursework and Certification Plans through Simpleview’s Product Education Department will be be available later this year. We will launch an online library of on-demand, role-based coursework, with sessions taught by Simpleview’s subject matter experts, such as our CRM Training Managers. These courses aim to empower tourism professionals with the skills and knowledge to get the most out of their Simpleview products.

Learn about even more innovations revealed at the 2017 Simpleview Summit:


Summit Reveals 2017

3) Peer Success 

"We look forward to working with one of the world's leading providers of online solutions for DMOs. We think this will take visitnorway.com even one step further."

~Hans Petter Aalmo, Head of Web and Mobile at Innovation Norway.

“Once the information is in CRM, everyone involved knows in real time what they have to do. Instead of having the client response in two days, we have a response in 24 hours.”

~Ricardo Gil, Business Intelligence and Information Technology Director, Oficina De Visitantes Y Convenciones De Guadalajara, A.C.

Read more case studies here.


Learn More

Check out a few interesting articles we came across in the past few months which might be helpful for your organization, your partners or your clients.

The Megatrends Defining Travel in 2017
Read Skift's studied insights on predicted 2017 megatrends including:

  • Humanity Returns to Travel, in an Age of Digital Overload
  • The Fifties Are the New Target Demographic For Travel Brands
  • Festivalization of Meetings and Events
  • A Year of Reckoning for Europe, the World's Biggest Tourist Destination

ECM International Conference: What's next for DMOs?
Following on the heels of the European Cities Marketing International Conference in Dubrovnik in June, read more about discussed topics including the importance and ever-changing nature of urban travel and tourism, moving from DMO to DDMMO ["Destination Development, Management and Marketing Organisation"] , and-something Simpleview has always believed in-strength through partnerships.

For more news and educational content, check out www.simpleviewinc.com/blog.