skip to main content
Simpleview
Get Started

When you visit the Melbourne Convention Bureau (MCB) website, one glance and you are ready to plan your visit. 

With visitors providing consistent website traffic, the Melbourne Convention Bureau needed a clear and concise customer relationship management (CRM) software system to maximize its potential in attracting global events. Reporting capabilities, lead pool management, and a web-based platform were just a few of the characteristics the destination marketing organization (DMO) was in search of when looking to implement a new management system. They found this and more with Simpleview’s CRM. 

“As a custom DMO product, Simpleview CRM is uniquely geared to cater for our type of business.”

— Michelle Hill, Research Consultant at Melbourne Convention Bureau 

Since implementing Simpleview CRM, Melbourne Convention Bureau has increased productivity and gained efficiencies in these three areas: 

  1. Clean data
  2. Faster and more accurate reporting
  3. Strategic sales efforts 
     

Melbourne Case Study

 

  • Share:
Categories: Simpleview CRM, Case Studies, Success Stories
Tags: CRM, Case Study, Client Success
Staff- Kasey Pooley- Aug 2021
Author
Kasey Pooley
Author
Kasey Pooley

With a knack for witty language and eye-catching copy, Kasey fits right into the marketing department as the communication & social media specialist. She researches, writes, and edits engaging content about destination marketing organizations (DMOs) and creates compelling press releases, case studies, and articles. She is also Simpleview's social media guru — responsible for content creation, design, and posting on all social media platforms. 

Additional Links

Simpleview Logo
8950 N. Oracle Road Tucson, AZ 85704, U.S.
© 2023 Simpleview