Why city marketing tastes like meatball sundae

Helsinki’s question about identity is a question about authenticity. First of all, do you know what a meatball sundae is? It’s a dish that makes most people cringe: meatballs with ice cream. Seth Godin used it as a metaphor in his book of the same name for a common mistake in marketing: combining…

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Why tourism doesn't need heroes

Every place is unique, even if it doesn’t have unique attractions to offer I first heard the term "moonshot" in the early 2010s in Stratford, Ontario. Someone had a very ambitious idea (in this case : Tom Patterson, an Ontarian journalist), and although it seemed far too grand (becoming the largest…

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Why so many marketers should be jealous of Turin

Marketing is the management of expectations Creating a strategy is like laboratory work: if your experiment is set up correctly, the results flow naturally. Just as every product has a life cycle, so does every place, and understanding where a place is in that cycle is crucial. Each phase requires a…

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Of ghosts and ghouls: the lure of dark tourism

The siren call of the macabre is never far away at this time of year. Indeed, you only have to cast your senses just beyond the warm glow of smiling pumpkins and the cheery crowds of trick-or-treaters to find a deeper, darker realm. While some shrink from this cold void, others naturally embrace it…

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Off-peak and infinite: the many ways of season stretching

In travel — as in life — it pays to have a strategy. This autumn, the concept of “season stretching” is not only proving to be a popular trend, but a tactic of ensuring that both visitors and destinations reap the benefits of travel outside of their conventional peak seasons. But if you look beyond…

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