About Satisfi Labs

Satisfi Labs is a trusted conversational Artificial Intelligence (AI) and live chat platform for the tourism, entertainment, and sports industries. Simpleview and Satisfi Labs have partnered to conversationalize DMO CMS feeds so visitors can access information automatically in a convenient chat experience and engage in real-time conversations. Build stronger relationships with local partners, and meet your customers where they want to communicate most with Satisfi Labs. 

What Simpleview + Satisfi Labs means for you

The Satisfi Labs integration with Simpleview CMS allows DMOs to seamlessly answer website visitors’ questions about listings, events, health and safety measures, transportation and parking, and more. The DMO-specific AI chat solution provides accurate, real-time information through a web or mobile chat experience.

DMOs can add Live chat to their sites to enrich visitors’ experiences. AI chat will automatically identify the visitor’s intent to engage with a live agent and seamlessly forward the question using intent-based routing.