CRM User Group
simpleview has always relied on customer input and insights to evolve our CRM, and in the summer of 2010, we formalized that process with the formation of our CRM Users Group. Primarily, the CRM User Group field and filter ideas from our client base and community to better identify, discuss, and refine the most useful features and functionality of CRM.
Included in our User Group are leaders within the CRM community, also referred to as our "super users", trusted peers sharing the same viewpoint and perspective as their counterparts at other DMOs. These CRM evangelists enforce the best practices, steering CRM administrators and CRM role players in the right direction.
 |  |  | ||||
| Denise Belgrove, Tourism Toronto Member Care Manager dbelgrove@torcvb.com | David Bradley, Valley Forge CVB Director of Convention Sales bradley@valleyforge.org | Pam Brown, Fort Myers CVB Inside Sales Coordinator pbrown@leegov.com | ||||
 |  |  | ||||
| Allison Chappell, Visit Salt Lake Database Research Administrator achappell@visitsaltlake.com | Christina Cramer, Austin CVB Director of Market Analysis & Programs cycramer@austintexas.org | Erica Stotler, Richmond Metro CVB Sales & Services Research Analyst estotler@richmondva.org | ||||
 |  |  | ||||
| Jim Ganotis, Positively Cleveland IT Manager jganotis@positivelycleveland.com | Amy Grile, Travel Portland Assistant to the VP of Sales amy@travelportland.com | Laurie Hajek-Jones, Omaha CVB Convention Sales Specialist lhajek-jones@visitomaha.com | ||||
 |  |  | ||||
| Patricia Knight, Lexington CVB VP of Finance & Operations pjknight@visitlex.com | Katrin Madayag, Greater Madison CVB Organizational Research Manager madayag@visitmadison.com | Barbara Okamoto, Hawaii VCB VP Customer Relationship Marketing bokamoto@hvcb.org | ||||
 |  |  | ||||
| Director of Operations & IT vsweet@visitspokane.com | Vimal Vyas, Greater Raleigh CVB Director of Information Technology vvyas@visitRaleigh.com | Kim Young, Experience Grand Rapids |
