simpleview CRM
"Customer relationship management" (CRM) only scratches the surface of our web-based destination management system that combines meetings sales, industry partner management, consumer marketing, forecasting, business analysis, reporting and more.
We created the system specifically for travel and tourism - advised by DMO professionals and based on the way DMOs work - to improve every aspect of destination sales, marketing and reporting through:
- Sharing information within the DMO and with industry partners and stakeholders
- Making it easy to access and filter information for reports and forecasting
- Building in simple tools for communications, workflow and productivity
As a result, simpleview CRM enables shorter response times, higher productivity, enhanced partner and customer relations, lower operational costs and increased sales and visits.
CRM from Every Angle
Because a DMO has many departments and customers, simpleview CRM includes tools for:
- Meetings sales and service
- Members and industry partners
- Group tour sales and service
- Leisure marketing and visitor services
- Advertising and visitor or planner guides
- Media, sports and film
simpleview CRM Highlights
- Web-based - anywhere access + no installs or manual updates
- Modules for every aspect of a DMO in one system
- Accurate forecasting and real-time performance metrics
- Allows non-technical staff to create standard or custom reports in minutes
- Centralizes data and assets for website, proposals, guides and special offers
- Prominent partner integrations: Newmarket International, ExactTarget and more
Sytem & Interface Features
- Dashboards with real-time metrics and lead tracking
- Integration with simpleview CMS or third-party CMS
- Simple text-box and drop-down forms throughout
- Traces and alerts for managing workflow, leads and referrals
- Unlimited fields and customizations
- Tools for distributing leads, referrals, tasks, etc. by email, fax and extranet
- Standard and custom reports + scheduled automatic reports and distribution
- Password-protected access and granular permissions levels